This toolkit aims to help communication for development organizations to demonstrate the impacts and outcomes of their initiatives, listen to their listeners, continuously learn, and feed this learning back into their work. It is guided by the principles of Communication for Social Change and Participatory Monitoring and Evaluation (PM&E).
The toolkit comprises 6 modules:
1: Effective communication, feedback and reporting systems in a PM&E process
2: Setting objectives and indicators
3: Research and PM&E methods
4: Critical Listening and Feedback Sessions
5: Doing qualitative data analysis6: Getting started and planning for PM&E and impact assessment
The toolkit includes a manual on the Most Significant Change technique.